Duo Remember My Device Update
IITS has enabled a new feature in Duo called ‘Remember My Device’.
This feature will give you the option to have Duo remember your successful login for a 7 day span - skipping the Duo challenge during those 7 days.
The ‘Remember me for 7 days’ checkbox appears at the bottom of the Duo window. Checking this box allows Duo to store a cookie within your browser, satisfying the challenge for future logins for up to 7 days.
While we’ve found the feature to work great overall there are a few limitations.
Duo only remembers the specific browser on the specific computer you are using for future logins. In order for this feature to work users cannot have enhanced browser security enabled that disallows cookies or have set the browser to clear the cache each time the browser is closed.
If you choose this setting, but log in later with a different browser you will have to set “Remember Me” again for that browser during authentication. If you are certain you chose it to remember you on both the computer and the browser you are using, then it might be a setting on the browser that is not saving your choice.
Also, if users have Duo configured to automatically perform an action, such as ‘Send Me a Push’ the remember feature will be initially hidden and the user will need to cancel the Duo action to select the check box.
We hope you find this feature helpful. Any questions can be directed to the IITS ProDesk.
Thank you!