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Counseling & Psychological Services

Crisis Support Resources

The following agencies provide various support, such as suicide prevention, crisis helplines, victim assistance services and support, social services navigation, and/or mental health and suicide prevention resources.

Crisis helplines are not designed to provide ongoing counseling and case management, but are meant to help in moments of crisis to provide stabilization and safety, and direct individuals towards ongoing support. Some of the agencies listed below may offer additional ongoing services outside of their agency’s helpline service.

Haverford College does not endorse any specific agencies / providers.

988 Suicide & Crisis Lifeline

988 uses the caller’s phone number to route calls to the local crisis center associated with that phone number/area code. Please share with the crisis counselor if you are calling from outside your phone number’s “home” region so they can connect you to the correct local crisis center.

24/7 free, confidential support for individuals in distress; English and Spanish speaking support available; support available for individuals who are deaf or hard of hearing; translation services available in 240 languages. Visit the 988 Lifeline website ffor additional mental health resources for individuals with specific identities, needs, and concerns.

Crisis Text Line

24/7 free, crisis support; English and Spanish speaking support available. “Text HOME to 741-741 from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.” Visit the Crisis Text Line website for resources related to mental health and self-care (including a student wellness plan).

The Steve Fund

  • Text STEVE to 741-741

“If you are a young person of color who is feeling stressed, depressed, or anxious, please know you can text STEVE to 741741 to connect with a trained crisis counselor 24/7.” The Steve Fund works in partnership with the Crisis Text Line.

National Domestic Violence Hotline

Free, confidential 24/7 helpline. English and Spanish speaking support available. The helpline and website provide support and tools for individuals experiencing domestic violence/abuse, including safety planning resources and articles, information on identifying abuse, supporting others, referrals to local services, and information about protective orders and legal resources.

National Sexual Assault Hotline

Operated by RAINN (Rape, Abuse, Incest National Network). Free, confidential 24/7 helpline. English and Spanish speaking support available. Provides free services including: connecting individuals to local health facilities for care and forensic exams, connecting individuals to local resources for longer term healing resources, information on local laws, providing helpline support, and educational resources. Visit their website for additional information.

The Trevor Project

“The Trevor Project is the leading suicide prevention and crisis intervention nonprofit organization for LGBTQ young people. We provide information & support to LGBTQ young people 24/7, all year round.” The Trevor Project is a free, confidential service. The Trevor Project also offers opportunities to connect with other LGBTQ young people through an online social community called TrevorSpace, as well as a resource center with articles on various topics.

LGBT National Help Center

  • LGBT National Hotline: 888-843-4564
  • LGBT National Youth Talkline: 800-246-7743
  • LGBT National Coming Out Hotline: 888-688-5428

Not a 24/7 helpline
Hours are Monday-Friday: 4:00 p.m.–12:00 a.m. ET; Saturday: 12:00 p.m.–5:00 p.m. ET

Free, confidential peer-support, information, and local resources provided by members of the LGBTQIA+ community. Visit their website for more resources, including one-to-one onlinepeer support chat with a peer volunteer, and moderated safe spaces for youth through weekly youth chat rooms. The LGBT National Help Center website provides a variety of resources and articles, including connection to local support, self-harm prevention and self-care resources, and media resources (online, film, and book).

Trans Lifeline

  • United States phone number: 877-565-8860

Not a 24/7 helpline
Hours: Monday-Friday: 1:00 p.m.–9:00 p.m. ET

Free, confidential helpline support (in crisis or not in crisis). Trans Lifeline connects trans people to community support / resources via their helpline and through their resource library on their website. English and Spanish speaking support available.

National Human Trafficking Hotline

24/7 free, confidential helpline for individuals facing potential human trafficking situations. The hotline is not for general questions or volunteering; their website has additional information for those resources. Provides services in over 200 languages.

Veterans Crisis Line

24/7 free, confidential crisis support for Veterans and their loved ones. No enrollment in VA benefits / health care necessary. Visit their website for additional resources.

National Poison Control

“If the individual collapses, has a seizure, has trouble breathing, or can't be awakened: CALL 911 IMMEDIATELY."

  • For EMERGENCY: CALL 911
  • 1-800-222-1222
    • National Poison Control number; for suspected poisoning, contact immediately)
  • Online support available

24/7 free, expert, confidential support.

County and Local Resources

Haverford College is located in both Montgomery and Delaware counties. An individual’s location on campus will determine which County Crisis Unit responds. Campus Safety (610) 896-1111 (available 24/7) can help direct an individual to the appropriate county resource/response team.

Montgomery & Delaware County Crisis Support and Help Resources

1. Montgomery County Mobile Crisis
  • During crisis:
    • 24 hour helpline: 1-855-634-HOPE / 1-855-634-4673
  • Before a crisis:
    • Montgomery County’s Peer Support Talk Line: (855) 715-8255; 7 days a week from 1pm-9pm
    • Teen Talk Line: calling 866-825-5856 or texting 215-703-8411, 7 days a week from 1pm-9pm
  • Montgomery County Mobile Crisis Website
  • 24/7 crisis support services for Montgomery County residents.
2. The Delaware County Crisis Connections Team (DCCCT)
  • 24 hour helpline: 1-855-889-7827
  • DCCCT Website
  • 24/7 crisis support services for Delaware County residents.
3. Crisis Center at Crozer - Chester Medical Center
  • 24 hour helpline: 610-447-7600
  • Crisis Center at Crozer website
  • 24/7 crisis support services; available to children, adolescents, and adults experiencing a mental health crisis, suicidal or homicidal ideations, psychosis, depression, and anxiety.
4. Pennsylvania 211
  • 24 hour helpline: 211
  • Text: 898-211
    • Text your zip code to this number to connect to the correct provider area
  • PA 211 website
  • Free, confidential support provided 24/7. Language services are accessible in 180 languages. 211 aims to be a “one-stop resource” and to eliminate barriers and guesswork in navigating helping resources.
  • “211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.”
5. Merakey Mental Health Walk-In Clinic
  • Address: 3125 N. Broad Street, Philadelphia, PA 19132
  • Phone: 267-219-8801
  • Hours: Open Daily: 11AM – 6PM
  • Merakey website
  • "The Mental Health Walk-In Clinic is Philadelphia’s first and only behavioral health urgent care for adults (18+) needing same-day mental health care that is not an emergency. We can serve individuals regardless of insurance or ability to pay.
  • The clinic provides same-day support with: Depression/Anxiety/Stress/Grief, De-escalation and stabilization, Mood disturbances, Medication issues, Short-term prescriptions, Care Coordination, Solution-focused brief therapy, Psychiatric Evaluation, Peer support, Short term case management, Warm hand offs, Substance Use Assessments and referrals (ASAM), Referrals to follow-up services and community resources.
  • The clinic does not provide physical health urgent care services, medical assessments, or emergency crisis services. Individuals experiencing the symptoms below should seek immediate help at a Crisis Response Center or call 988. 1) Thoughts of suicide or harming others, 2) Violent, erratic, or aggressive behavior, 3) Drug or substance withdrawal and detox"
6. PA Navigate
  • PA Navigate website
  • Please note that this is not a crisis helpline, but rather a resource for navigating community care resources and providers. “PA Navigate is a statewide community information tool designed to address health and social care needs for Pennsylvanians by connecting them to community services.”

Montgomery & Delaware County Victim Assistance Support Services

7. Delaware County Victim Assistance Center
  • 24 hour helpline: (610) 566-4342
  • Delaware County Victim Assistance Center website
  • Comprehensive and free direct services to any survivor of rape, other sexual assault, and other serious crimes, and to significant persons in the survivor’s life. Services include 24/7 crisis support helpline, accompaniment services to the hospital, police station, or court, individual and group counseling/therapy, and assistance filing for the PA Victims Compensation Assistance Program.
8. Victim Services Center Montgomery County
  • 24 hour helpline: (888) 521-0983
  • Victim Services Center Montgomery County website
  • No-cost services for people impacted by crime and their loved ones. Services include 24/7 crisis support helpline, trauma-informed therapy and group counseling, and victim advocacy throughout all phases of the criminal justice system.
9. Laurel House
  • 24 hour helpline: 1-800-642-3150
  • Text “HOPE” to 85511
  • Laurel House website
  • Laurel House is a domestic violence agency serving individuals and families. Laurel House provides comprehensive and free services, including a 24/7 crisis counseling helpline, emergency and transitional housing, clinical counseling, medical and legal advocacy, and civil legal representation.
10. Women’s Center of Montgomery County
  • 24 hour helpline: 1-800-773-2424
  • Women’s Center of Montgomery County website
  • Programs are free and consist of crisis counseling helpline, a domestic violence support group, medical advocacy, assistance filing for protective orders, court accompaniment, individual counseling, emergency cash assistance, and assistance locating temporary shelter.