Access and Disability Services
Grievance Policy
Formal Policy Statement
Students with disabilities are protected from discrimination under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (amended 2008). Haverford College is committed to providing an accessible and welcoming environment and providing reasonable ADA accommodations for students with disabilities.
Complaint/Grievance Procedure
We encourage students to work closely with the Office of Access and Disability Services (ADS) should any concerns arise with access and ADA accommodations. Students who believe they have been denied access and/or ADA accommodations as required by law or have been subjected to discrimination on the basis of a disability, may follow the following procedures.
Informal Procedure
Experience shows that most issues and concerns can be resolved informally. Therefore, prior to filing a formal complaint, students should contact the hc-ads [at] haverford.edu (subject: Informal%20Grievance) (Coordinator of Access and Disability Services (ADS)) to meet and attempt to resolve their concern.
The following information is needed in order to address the concern:
- Description of the concern (including date and individuals involved)
- Rationale of the concern
- Specific facts or policies supporting the student’s position
- Outcome and resolution desired by the student
The Coordinator of Access and Disability Services will review this information and meet with the student to discuss the concern, devise a plan for resolution and follow up as necessary.
Formal Procedure
If a student is dissatisfied with the informal resolution of their concern, they may file a formal grievance by contacting the Dean of the College in writing. The Dean will review the information submitted with the informal procedure, meet with the student and other community members as appropriate, and will issue a written decision within sixty (60) days.
At any time during this process, students have the right to contact the Office of Civil Rights.
Office for Civil Rights,
Philadelphia Office
U.S. Department of Education
The Wanamaker Building
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323
Telephone: (215) 656-8541
Facsimile: (215) 656-8605
Email: OCR.Philadelphia [at] ed.gov
For additional information about these procedures, please contact Access and Disability Services (ADS) at hc-ads [at] haverford.edu